[solved] Amazon order merge?

Moderator: crythias

Post Reply
hkais
Znuny expert
Posts: 280
Joined: 16 Apr 2016, 08:55
Znuny Version: see in post
Real Name: Hans
Contact:

[solved] Amazon order merge?

Post by hkais »

Hi there,

is anyone around, who uses OTRS/Znuny for processing orders?
In my case I am getting tons (3-5) mails from amazon, which are all related to one order.

It would be great if I could merge all this mails automatically by a orderNumber of amazon.
Is there any solution around or any custom module in this board?
Last edited by hkais on 23 Jul 2021, 08:26, edited 1 time in total.
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
root
Administrator
Posts: 3934
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: Amazon order merge?

Post by root »

Hi,

Search the forum and the system configuration for ExternalTicketNumberRecognition

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
hkais
Znuny expert
Posts: 280
Joined: 16 Apr 2016, 08:55
Znuny Version: see in post
Real Name: Hans
Contact:

Re: Amazon order merge?

Post by hkais »

thank you!
did not know this feature
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
Post Reply