Ticket Notifications

Moderator: crythias

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chrotha
Znuny newbie
Posts: 93
Joined: 29 Jun 2018, 13:44
Znuny Version: 6.x.x/7.0.x
Real Name: Ruben Sardinha

Ticket Notifications

Post by chrotha »

Hey everyone,

I'd like to know if it is possible to send a notification whenever a ticket is created by a determined customer User.
I know that this can be done, but my question is if I can add multiple customer Users in the same ticket notification.
Do something like this
Screenshot_3.png
Or if I have to create one notification per customer User.

I'm using OTRS6 and RHEL as my OS

Thanks in advance
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reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Ticket Notifications

Post by reneeb »

(Currently) No...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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