Hello to all,
I have two installation of OTRS: one 2.4.7 and 4.0.12 both on Centos and mysql.
I want to upgrade both, there are some tutorial for upgrade? I remember there are some intermediate version special for the upgrade from 2.4.7.
But the old forum is gone and i can't find information on the web.
thanks
Upgrade Help
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Re: Upgrade Help
Hi,
Which old forum is gone?
The order you have to use is:
2.4 => 3.0 => 3.1 => 3.2 => 3.3 => 4 => 5 => 6 (=> 6.1)
Alle versions are available at https://download.znuny.org/releases/
- Roy
Which old forum is gone?
The order you have to use is:
2.4 => 3.0 => 3.1 => 3.2 => 3.3 => 4 => 5 => 6 (=> 6.1)
Alle versions are available at https://download.znuny.org/releases/
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: Upgrade Help
Thank you very much!
I don't develop on otrs and manteinance it for a lot of years, and now inherited just two installation that i must upgrade it.
I remember another forum but was a lot of years ago..
I've just swap the OS of first installation (2.4.7) from an old Centos 5 to Centos 7, and now i want upgrade Otrs.
For upgrade all otrs version, can i use the most upgraded releases of singolar version?
3.0 = 3.0.9 (otrs-3.0.9-01.noarch.rpm) ?
3.1 = 3.1.21 (otrs-3.1.21-01.noarch.rpm) ?
Thanks
I don't develop on otrs and manteinance it for a lot of years, and now inherited just two installation that i must upgrade it.
I remember another forum but was a lot of years ago..
I've just swap the OS of first installation (2.4.7) from an old Centos 5 to Centos 7, and now i want upgrade Otrs.
For upgrade all otrs version, can i use the most upgraded releases of singolar version?
3.0 = 3.0.9 (otrs-3.0.9-01.noarch.rpm) ?
3.1 = 3.1.21 (otrs-3.1.21-01.noarch.rpm) ?
Thanks
Last edited by lando on 01 Sep 2021, 00:54, edited 1 time in total.
Re: Upgrade Help
Thank you.
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Re: Upgrade Help
Yes..lando wrote: ↑01 Sep 2021, 00:27 Thank you very much!
I don't develop on otrs and manteinance it for a lot of years, and now inherited just two installation that i must upgrade it.
I remember another forum but was a lot of years ago..
I've just swap the OS of first installation (2.4.7) from an old Centos 5 to Centos 7, and now i want upgrade Otrs.
For upgrade all otrs version, can i use the most upgraded releases of singolar version?
3.0 = 3.0.9 (otrs-3.0.9-01.noarch.rpm) ?
3.1 = 3.1.21 (otrs-3.1.21-01.noarch.rpm) ?
Thanks
Additionally, if u using additional module, faq, survey, itsm, you have to get it from znuny repo above as otrs repo no longer working.
Good luck
Re: Upgrade Help
Yes, in both installation there are stats and faq module.skullz wrote: ↑01 Sep 2021, 03:34Yes..lando wrote: ↑01 Sep 2021, 00:27 Thank you very much!
I don't develop on otrs and manteinance it for a lot of years, and now inherited just two installation that i must upgrade it.
I remember another forum but was a lot of years ago..
I've just swap the OS of first installation (2.4.7) from an old Centos 5 to Centos 7, and now i want upgrade Otrs.
For upgrade all otrs version, can i use the most upgraded releases of singolar version?
3.0 = 3.0.9 (otrs-3.0.9-01.noarch.rpm) ?
3.1 = 3.1.21 (otrs-3.1.21-01.noarch.rpm) ?
Thanks
Additionally, if u using additional module, faq, survey, itsm, you have to get it from znuny repo above as otrs repo no longer working.
Good luck
I will install it by manual mode.
Thanks!
Good luck
Re: Upgrade Help
Just for upgrade the thread...
after a lot of issue, i have upgradated from 2.4.7 to 6.0.30 !
This is the version i've used for the upgrade:
otrs-2.4.7-01.noarch.rpm
otrs-3.0.22-01.noarch.rpm
otrs-3.1.21-01.noarch.rpm
otrs-3.2.18-01.noarch.rpm
otrs-3.3.20-01.noarch.rpm
otrs-4.0.33-01.noarch.rpm
otrs-5.0.42-02.noarch.rpm
otrs-6.0.30-02.noarch.rpm
i had problem with, extension, apache configuration, DB upgrades (charset in primis), dependences.... and a lot of another tips.
However i'm at 6.0.30.
Next step upgrade tu Znuny per complet support end exstensions.
after a lot of issue, i have upgradated from 2.4.7 to 6.0.30 !
This is the version i've used for the upgrade:
otrs-2.4.7-01.noarch.rpm
otrs-3.0.22-01.noarch.rpm
otrs-3.1.21-01.noarch.rpm
otrs-3.2.18-01.noarch.rpm
otrs-3.3.20-01.noarch.rpm
otrs-4.0.33-01.noarch.rpm
otrs-5.0.42-02.noarch.rpm
otrs-6.0.30-02.noarch.rpm
i had problem with, extension, apache configuration, DB upgrades (charset in primis), dependences.... and a lot of another tips.
However i'm at 6.0.30.
Next step upgrade tu Znuny per complet support end exstensions.
Re: Upgrade Help
I'm approching to upgrade my 6.0.30, to Znuny 6.0.36-02.
I must read the Otrs 6.x documentation?
EDIT:
I found it! https://doc.znuny.org/manual/releases/i ... pdate.html
I must read the Otrs 6.x documentation?
EDIT:
I found it! https://doc.znuny.org/manual/releases/i ... pdate.html