SMTPS configuration

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happyfeet
Znuny newbie
Posts: 4
Joined: 07 Oct 2021, 16:35
Znuny Version: 6.0.32
Real Name: Anton

SMTPS configuration

Post by happyfeet »

Hi
I'm trying to configure SMTP/SMTPS on fresh install on otrs/znuny.
Guide states that: " You can configure the sendmail settings via the graphical configuration frontend (Framework::Core::Sendmail). "
But if I paste that to url - I don't see anything:
Screenshot from 2021-10-29 15-21-29.png
All modules seems to be installed as well:

Code: Select all

root@068e55a25f9f:/# perl /opt/otrs/bin/otrs.CheckModules.pl
  o Apache::DBI......................ok (v1.12)
  o Apache2::Reload..................ok (v0.13)
  o Archive::Tar.....................ok (v2.32)
  o Archive::Zip.....................ok (v1.67)
  o Crypt::Eksblowfish::Bcrypt.......ok (v0.009)
  o CSS::Minifier::XS................ok (v0.09)
  o Date::Format.....................ok (v2.24)
  o DateTime.........................ok (v1.51)
    o DateTime::TimeZone.............ok (v2.38)
  o DBI..............................ok (v1.643)
  o DBD::mysql.......................ok (v4.050)
  o DBD::ODBC........................ok (v1.61)
  o DBD::Oracle......................Not installed! (optional - Required to connect to a Oracle database.)
  o DBD::Pg..........................ok (v3.10.4)
  o Digest::SHA......................ok (v6.02)
  o Encode::HanExtra.................ok (v0.23)
  o IO::Socket::SSL..................ok (v2.067)
  o JavaScript::Minifier::XS.........ok (v0.11)
  o JSON::XS.........................ok (v4.02)
  o List::Util::XS...................ok (v1.50)
  o LWP::UserAgent...................ok (v6.53)
  o Mail::IMAPClient.................ok (v3.42)
    o IO::Socket::SSL................ok (v2.067)
    o Authen::SASL...................ok (v2.16)
    o Authen::NTLM...................ok (v1.09)
  o ModPerl::Util....................ok (v2.000011)
  o Moo..............................ok (v2.003006)
  o Net::DNS.........................ok (v1.22)
  o Net::LDAP........................ok (v0.66)
  o Net::SMTP........................ok (v3.11)
  o Template.........................ok (v2.27)
  o Template::Stash::XS..............ok (undef)
  o Text::CSV_XS.....................ok (v1.41)
  o Time::HiRes......................ok (v1.9760)
  o XML::LibXML......................ok (v2.0134)
  o XML::LibXSLT.....................ok (v1.99)
  o XML::Parser......................ok (v2.46)
  o YAML::XS.........................ok (v0.81)
I also installed 3 additional libraries
libnet-smtp-ssl-perl \
libnet-smtpauth-perl \
libnet-smtps-perl
but I don't see any changes. Any idea what am I doing wrong?
Thanks for the help.
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root
Administrator
Posts: 3961
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: SMTPS configuration

Post by root »

Hi,

Looks like you discovered a bug which was never found since the 6.0.1 was released. I'll check this and file a report.

For you: just replace Core::Sendmail in the URL with Core::Email

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
root
Administrator
Posts: 3961
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: SMTPS configuration

Post by root »

Hi,

Which guide did you used?

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
happyfeet
Znuny newbie
Posts: 4
Joined: 07 Oct 2021, 16:35
Znuny Version: 6.0.32
Real Name: Anton

Re: SMTPS configuration

Post by happyfeet »

root wrote: 29 Oct 2021, 15:01 Hi,

Which guide did you used?

- Roy
I used this one:
https://doc.otrs.com/doc/manual/admin/6 ... tings.html
About Core::Email - Yes, I see smtp option there, but nothing related to SMTPS / ssl/tls settings.
root
Administrator
Posts: 3961
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: SMTPS configuration

Post by root »

Hi,

ok, otrs.com does not really concern me.

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
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