Hi guys!
I have OTRS 5.0.8 all customized, with images, colors... everything just right.
I made a copy of this OTRS and now I need to reset all information (users, agent, customers, queues, services and all other information) for me to deploy elsewhere. How do I do this reset without losing customizations?
Thanks!
How to delete all informations OTRS 5.0.8
Moderator: crythias
Re: How to delete all informations OTRS 5.0.8
Please switch to an actual version first.
Tickets can be deleted via Generic Agent
Tickets can be deleted via Generic Agent
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com