Skin personalized

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fantinirp
Znuny newbie
Posts: 15
Joined: 28 Oct 2021, 19:29
Znuny Version: 5.0.8
Real Name: Joshua Fantini

Skin personalized

Post by fantinirp »

Good afternoon people.
I have a default skin (named bou2) in one version of OTRS 5.0.8 and would like to use that same skin in another OTRS of the same version. How do I make this transfer? I've already made a copy of my skin's folder located in /opt/otrs/var/httpd/htdocs/skins/agent/bou2 and pasted it into the same directory as the new OTRS, but within the agent settings, don't give me the option choose my skin, I believe it is not just copying and pasting the respective files.
Please help me!

Thanks!
skullz
Znuny superhero
Posts: 624
Joined: 24 Feb 2012, 03:58
Znuny Version: LTS and Features
Real Name: Mo Azfar
Location: Kuala Lumpur, MY
Contact:

Re: Skin personalized

Post by skullz »

the skin should be register to otrs config

1.Check for skin xml file under /opt/otrs/Kernel/Config/Files/
2. After copy and paste the xml, rebuild and sync confg
fantinirp
Znuny newbie
Posts: 15
Joined: 28 Oct 2021, 19:29
Znuny Version: 5.0.8
Real Name: Joshua Fantini

Re: Skin personalized

Post by fantinirp »

hi skullz
How do I rebuild and sync the config?
skullz
Znuny superhero
Posts: 624
Joined: 24 Feb 2012, 03:58
Znuny Version: LTS and Features
Real Name: Mo Azfar
Location: Kuala Lumpur, MY
Contact:

Re: Skin personalized

Post by skullz »

Check available command under regarding Config via

Code: Select all

bin/otrs.Console.pl
Good luck
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