Hi @all,
im wondering whether its possible to count which reply template is used how often in OTRS 6.
A simple counter file or db-table outside of the OTRS db structure will do the job.
Is such a thing possible?
Thanks alot
Daniel
Counting of Reply-Templates
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Re: Counting of Reply-Templates
There isn't such a counter. You would have to develop a solution for that.
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Re: Counting of Reply-Templates
Hi,
is it not stored in the history table? There might be an SQL for that
Flo
is it not stored in the history table? There might be an SQL for that
Flo
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OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.