[Solved]Znuny 6.2.1 - MasterSlave

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Reedu
Znuny newbie
Posts: 31
Joined: 11 Mar 2013, 15:08
Znuny Version: Znuny 6.1.2
Real Name: Adam

[Solved]Znuny 6.2.1 - MasterSlave

Post by Reedu »

Hi
After updating Znuny to latest version, i've to uinstall MasterSlave Package, as it wasn't in proper version (and there's no new version of it).
Right now i'm getting an errors:

Code: Select all

 	OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-10 	Backend MasterSlave is invalid!
 	OTRS-CGI-10 	Backend MasterSlave is invalid!
I thought that it's beacouse there's dynamic field of this type that i cannot delete.
I've already deleted cache and rebuild configuration.

Any thoughts?
Last edited by Reedu on 04 Nov 2021, 10:44, edited 1 time in total.
root
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Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
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Re: Znuny 6.2.1 - MasterSlave

Post by root »

Hi,

You might fix this with some SQL:

Code: Select all

UPDATE dynamic_field SET valid_id=(SELECT id FROM valid WHERE name='invalid') WHERE field_type='MasterSlave';
And don't forget to delete the cache afterwards.

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

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Reedu
Znuny newbie
Posts: 31
Joined: 11 Mar 2013, 15:08
Znuny Version: Znuny 6.1.2
Real Name: Adam

Re: Znuny 6.2.1 - MasterSlave

Post by Reedu »

Thanks Roy. Now it's ok.
So the proper way (before update of MasterSlave) would be to disable Dynamic Field before updating to 6.2.1
greinick
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Joined: 26 Apr 2021, 10:22
Znuny Version: 7.0.16
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Re: [Solved]Znuny 6.2.1 - MasterSlave

Post by greinick »

Hi, Roy, which cache are you talking about?

Thx for the hint /Götz
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