CreateTicket buttons missing

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sunflower
Znuny newbie
Posts: 6
Joined: 09 Nov 2021, 19:43
Znuny Version: 6.0.38
Real Name: Katharina
Company: BFH

CreateTicket buttons missing

Post by sunflower »

In the admin and agent interface of my freshly installed znuny 6.0.38 I miss the 3 buttons for opening tickets (normally on the left upper side).
create_buttons.png
Opening Tickets via Menu (Ticket -> New Phone ticket) works. Configuration has obviously been done automatically in Kernel/Config/Files/ZZZAAuto.pm

Code: Select all

($Self->{'GenericInterface::Operation::Module'}->{'Ticket::TicketCreate'} =  {
In the web server there is nothing special/restrictive configured, browser error console says nothing.
Do I have to configure something special? Thanks already for hint.
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root
Administrator
Posts: 3934
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
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Re: CreateTicket buttons missing

Post by root »

Hi,

These button are not enabled by default. Enable the icons you want in thesystem configuration:

- Frontend => Agent => Toolbar
sysconfig.png
- Roy
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sunflower
Znuny newbie
Posts: 6
Joined: 09 Nov 2021, 19:43
Znuny Version: 6.0.38
Real Name: Katharina
Company: BFH

Re: CreateTicket buttons missing

Post by sunflower »

That worked great. Thanks for the help!
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