Enable a specific process for a specific users

[iwill]

Hi guys,
Theres any way to set a process which is only visible to use for a specific users?
Im trying to do the oposite thing for tests purposes, but i cant make it work.

[skullz]

You must use the ID of the ticket process..not name..
You can get the the id from the url when editing the process

Example: Process-9c378d7cc59f0fce4cee7bb9995ee3eb

[iwill]

You must use the ID of the ticket process..not name..
You can get the the id from the url when editing the process

Example: Process-9c378d7cc59f0fce4cee7bb9995ee3eb

I do that, but with no success

[skullz]

Are sure the customer user has a correct customer id?

Refer: https://doc.znuny.org/doc/manual/admin/ ... -reference

[iwill]

Are sure the customer user has a correct customer id?

Refer: https://doc.znuny.org/doc/manual/admin/ ... -reference

Yes

[skullz]

Working fine on my machine

ACL

Screenshot 2021-11-18 102834.png

Customer User with Public (CustomerID)

public_cid.png

Customer User with another CustomerID

internal_cid.png

[iwill]

Thanks for your input @skullz. In fact i decided to use UserLogin instead of UserCustomerID, because for any reason this last one dont works at all.