[SOLVED] ImportExport Help

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plattnat
Znuny newbie
Posts: 41
Joined: 26 Dec 2015, 09:42
Znuny Version: 6.2.1
Real Name: Nathan Platt

[SOLVED] ImportExport Help

Post by plattnat »

I'm attempting to import machines from my RMM tool into Znuny using the ImportExport tool, i've created the import configuration and matched the fields to the headings in Znuny but its failing on all accounts, is there an error log that tells me why its failed?
Last edited by plattnat on 14 Dec 2021, 16:08, edited 1 time in total.
skullz
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Re: ImportExport Help

Post by skullz »

Admin > System Log

Check carefully when you save the csv before importing back to OTRS, either it use comma/semicolon separator..
plattnat
Znuny newbie
Posts: 41
Joined: 26 Dec 2015, 09:42
Znuny Version: 6.2.1
Real Name: Nathan Platt

Re: ImportExport Help

Post by plattnat »

Perfect thanks, solved now
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