Hey everyone.
I have a question about the System Monitoring Package.
I noticed that the package is storing the Host and Service name, on dynamic Fields, but then it is adding a new line when storing, meaning that I can't acknowledge the service since Nagios is no recognizing the Host or Service.
Any advice on how to change how OTRS stores the values in the Dynamic Fields?
I'm using OTRS 6 and CentOS 7
Thanks in advance
[Solved] OTRS <-> Nagios System Monitoring Question
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[Solved] OTRS <-> Nagios System Monitoring Question
Last edited by chrotha on 27 Dec 2021, 11:12, edited 1 time in total.
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Re: OTRS <-> Nagios System Monitoring Question
Hi,
If there is a new line added to host and service check your notification email and adjust the regular expressions.
- Roy
If there is a new line added to host and service check your notification email and adjust the regular expressions.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny newbie
- Posts: 93
- Joined: 29 Jun 2018, 13:44
- Znuny Version: 6.x.x/7.0.x
- Real Name: Ruben Sardinha
Re: OTRS <-> Nagios System Monitoring Question
Hey Roy,
Thanks for the reply.
I had to change the default Regular expression string so that it didn't count the "new line" when storing in the dynamic field.
It's solved.
Thanks for the reply.
I had to change the default Regular expression string so that it didn't count the "new line" when storing in the dynamic field.
It's solved.
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- Znuny newbie
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Re: [Solved] OTRS <-> Nagios System Monitoring Question
Hi,
We're hitting the same issue could you share what you did to fix the RegEx?
Thanks,
Mark.
We're hitting the same issue could you share what you did to fix the RegEx?
Thanks,
Mark.