I'm just building a new Znuny server based on the 6.2 feature branch rather than upgrading our old production server.
I'm close to having the configuration replicated but noticed a lot of failed emails in the communication log - several a minute. Even though the system is currently not in use.
These messages are trying to be delivered to root@localhost and our SMTP relay service is rejecting them due to the non-routable email address.
I have changed the email address for the root@localhost agent in case that was causing the problem but these emails are still being sent and rejected.
A sample is below.
Appreciate any help tracking down how to change that system email address or what these messages are?
thanks
Code: Select all
1 Kernel::System::Email Building message for delivery. 04/01/2022 22:55:45 (Europe/London)
2 Kernel::System::Email Queuing message for delivery. 04/01/2022 22:55:50 (Europe/London)
3 Kernel::System::MailQueue Serializing and saving message (ArticleID: , Sender: otrs@sd.msqit.com, Recipient: root@localhost, MessageID: ) 04/01/2022 22:55:52 (Europe/London)
4 Kernel::System::MailQueue Successfully stored message for sending. 04/01/2022 22:55:57 (Europe/London)
5 Kernel::System::Email Successfully queued message for delivery (To: 'root@localhost', From: 'otrs@sd.msqit.com', Subject: 'OTRS Scheduler Daemon SystemConfigurationSyncManager: ConfigurationDeploySync'). 04/01/2022 22:55:58 (Europe/London)
6 Kernel::System::MailQueue Sending queued message with id '254652'. 04/01/2022 22:57:17 (Europe/London)
7 Kernel::System::Email Trying to send the email using backend 'Kernel::System::Email::SMTP'. 04/01/2022 22:57:18 (Europe/London)
8 Kernel::System::Email::SMTP Received message for sending, validating message contents. 04/01/2022 22:57:19 (Europe/London)
9 Kernel::System::Email::SMTP Sending envelope from (mail from: otrs@sd.msqit.com) to server. 04/01/2022 22:57:25 (Europe/London)
10 Kernel::System::Email::SMTP Sending envelope to (rcpt to: root@localhost) to server. 04/01/2022 22:57:27 (Europe/London)
11 Kernel::System::Email::SMTP Envelope to 'root@localhost' not accepted by the server: 501, Invalid address - https://community.mimecast.com/docs/DOC-1369#501 [rdWFp7bwNXC6ebTVNYisxw.uk33] ! 04/01/2022 22:57:30 (Europe/London)
12 Kernel::System::Email Error sending message using backend 'Kernel::System::Email::SMTP'. 04/01/2022 22:57:31 (Europe/London)