Code: Select all
Warning: Ticket::SearchIndexModule is not an entity value type, skipping...
Warning: Ticket::StorageModule is not an entity value type, skipping...
Ticket::Type::Default is invalid, select one of the choices below:
[1] default
Your choice: 1
Deployment successful.
Following settings were not fixed:
- Ticket::SearchIndexModule,
- Ticket::StorageModule
Please use console command (bin/otrs.Console.pl Admin::Config::Update --help) or GUI to fix them.
Code: Select all
sudo -u otrs bin/otrs.Console.pl Admin::Config::Read --setting-name Ticket::SearchIndexModule
Gathering setting value...
Setting: Ticket::SearchIndexModule
Kernel::System::Ticket::ArticleSearchIndex::RuntimeDB
Done.
Code: Select all
sudo -u otrs bin/otrs.Console.pl Admin::Config::Update --setting-name Ticket::SearchIndexModule --value Kernel::System::Ticket::ArticleSearchIndex::DB
Updating setting value...
ERROR: OTRS-otrs.Console.pl-Admin::Config::Update-10 Perl: 5.30.0 OS: linux Time: Tue Feb 15 08:23:52 2022
Message: Setting Ticket::StorageModule Effective value is not correct: Kernel::System::Ticket::ArticleStorageDB doesn't satisfy ValueFilter(Kernel/System/Ticket/ArticleStorage*.pm)!
Traceback (26325):
Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3486
Module: Kernel::System::Console::Command::Admin::Config::Update::Run Line: 234
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 455
Module: Kernel::System::Console::InterfaceConsole::Run Line: 81
Module: bin/otrs.Console.pl Line: 37
Error: Deployment failed!
Trying to start apache to login, but login is not possible at all. Since login screen looks odd and also login is not getting accepted.
Recheck settings:
Code: Select all
sudo -u otrs bin/otrs.Console.pl Admin::Config::Read --setting-name Ticket::SearchIndexModule
Gathering setting value...
Setting: Ticket::SearchIndexModule
Kernel::System::Ticket::ArticleSearchIndex::DB
Setting seems to be set even if previously named it telling me something else
Strange. Okay lets go on, even my gut tells me to stop here
Code: Select all
sudo -u otrs bin/otrs.Console.pl Admin::Config::Read --setting-name Ticket::StorageModule
Gathering setting value...
Setting: Ticket::StorageModule
Kernel::System::Ticket::ArticleStorageDB
Done.
Code: Select all
sudo -u otrs bin/otrs.Console.pl Admin::Config::Update --setting-name Ticket::Ticket::StorageModule --value Kernel::System::Ticket::Article::Backend::MIMEBase::ArticleStorageDB
ERROR: OTRS-otrs.Console.pl-Admin::Config::Update-10 Perl: 5.30.0 OS: linux Time: Tue Feb 15 08:41:35 2022
Message: Setting Ticket::Ticket::StorageModule is invalid!
Traceback (27788):
Module: Kernel::System::SysConfig::SettingGet Line: 191
Module: Kernel::System::Console::Command::Admin::Config::Update::PreRun Line: 79
Module: (eval) Line: 447
Module: Kernel::System::Console::BaseCommand::Execute Line: 447
Module: Kernel::System::Console::InterfaceConsole::Run Line: 81
Module: bin/otrs.Console.pl Line: 37
Error: setting-name is invalid! at /opt/otrs/Kernel/System/Console/Command/Admin/Config/Update.pm line 84.
Code: Select all
sudo -u otrs bin/otrs.Console.pl Admin::Config::Read --setting-name Ticket::StorageModule
Gathering setting value...
Setting: Ticket::StorageModule
Kernel::System::Ticket::ArticleStorageDB
Done.
This is really annoying. Stopping migration, going to backup and consider the upgrade once ore as failed (now the approach number 5 which failed)