Hello all,
Since a few weeks, we're getting the below error when trying to change certain settings:
There are settings that we were able to change before, but are now longer able to change due to this error.
We've tried to apply the solutions found in the topics below, but these did nothing to resolve this issue:
viewtopic.php?t=38341
viewtopic.php?t=38780
@Roy - This started happening after our scheduled call, where we changed a configuration setting with logging certain events, I just can't remember the specific setting.
Settings overridden by ZZZAuto.pm
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Re: Settings overridden by ZZZAuto.pm
Hi,
The file Kernel/Config/Files/ZZZAuto.pm does not belong to a version 6. It's a leftover form version 5.
- Roy
The file Kernel/Config/Files/ZZZAuto.pm does not belong to a version 6. It's a leftover form version 5.
- Roy
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Re: Settings overridden by ZZZAuto.pm
may wrong topic, but
can the ZZZAuto.pm be deleted after successful migration to Znuny 6.x?
what with the other ZZZ files?
ZZZACL.pm
ZZZProcessManagement.pm
ZZZZZZnuny4OTRSRepo.pm
can the ZZZAuto.pm be deleted after successful migration to Znuny 6.x?
what with the other ZZZ files?
ZZZACL.pm
ZZZProcessManagement.pm
ZZZZZZnuny4OTRSRepo.pm
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Re: Settings overridden by ZZZAuto.pm
Hi,
Having a ZZZAuto in Kernel/Config/Files is a pretty good indicator you did something wrong. This file if (re)moved by the migration script. ZZZACL.pm
and ZZZProcessManagement.pm are created from the migration script, the last file should only be there after(!) installing the add-on Znuny4OTRS-Repo.
- Roy
Having a ZZZAuto in Kernel/Config/Files is a pretty good indicator you did something wrong. This file if (re)moved by the migration script. ZZZACL.pm
and ZZZProcessManagement.pm are created from the migration script, the last file should only be there after(!) installing the add-on Znuny4OTRS-Repo.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Administrator
- Posts: 3960
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
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Re: Settings overridden by ZZZAuto.pm
Move the file to location outside the application directory. If it's a leftover form version < 6 if might contain old system configuration settings. After a successful migration to 6 this file should not be there.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?