Helo,
I'm working with version 5.0.28, I can create tickets from the webService, but I can't get the emails to be sent.
I've tried setting up notifications when a new ticket is created, but it doesn't work
Thanks in advance
Send email when create new ticket from webService in OTRS 5.0
Moderator: crythias
Re: Send email when create new ticket from webService in OTRS 5.0
OTRS 5 is outdated and has known vulnerabilities. So please upgrade to a supported version
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: Send email when create new ticket from webService in OTRS 5.0
Let me answer: this is not possible with version 5 out-of-the-box, but you could use this free add-on: https://github.com/znuny/Znuny4OTRS-GIA ... ee/master5
Besides this, you should really update
- Roy
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Use a test system - always.
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?