PostMaster::CheckFollowUpModule###0400-Attachments deactivated yet merging still happens

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freerickhan
Znuny newbie
Posts: 2
Joined: 26 Jan 2021, 17:06
Znuny Version: 6.3
Real Name: Fredrik Hansen
Company: Timewarp

PostMaster::CheckFollowUpModule###0400-Attachments deactivated yet merging still happens

Post by freerickhan »

Hello,

PostMaster::CheckFollowUpModule###0400-Attachments is deactivated in my OTRS 6 yet merging still happens, when an .eml file is attached to a ticket.

Has anyone ran into this issue?

kind regards

Freerickhan
hkais
Znuny expert
Posts: 280
Joined: 16 Apr 2016, 08:55
Znuny Version: see in post
Real Name: Hans
Contact:

Re: PostMaster::CheckFollowUpModule###0400-Attachments deactivated yet merging still happens

Post by hkais »

@freerickhan,

your message is sadly unclear.
What is your issue and what merging is still happening?
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
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