Greetings,
I am using OTRS 6.0.30 Community Edition and I having some issues with Foward templates for a particular queue.
I have created the Foward Templates and I have assigned Them in the Template-Queue option in Admin.
It is only showing the Answer templates and the option to Foward is not showing at all.
Best Regards
Foward Templates not working/showing
Moderator: crythias
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- Znuny Employee
- Posts: 132
- Joined: 13 Sep 2021, 09:38
- Znuny Version: Znuny 6.3.x
- Real Name: Shawn Beasley
- Company: Znuny
Re: Foward Templates not working/showing
Sorry, but I have to ask, do you have an email or phone article selected, or are you on a note?
Additionally, the feature may be turned off via system configuration settings or an ACL.
Additionally, the feature may be turned off via system configuration settings or an ACL.