Display dynamic field on search UI and on search results?

[disciple]

is it possible to display as a preselected field on the search UI (on which I can add fields)?

also is it possible to display dynamic fields on the search result pages?

I tried to find the corresponding screens in
Dynamic fields <-> Screens

But I am too fresh with the Znuny on this case to understand the mappings of screen to dynamic fields
Are my above named requirements possible to solve with Znuny?

[hkais]

is it possible to display as a preselected field on the search UI (on which I can add fields)?

your question is unclear, can you clarify?

also is it possible to display dynamic fields on the search result pages?

I tried to find the corresponding screens in
Dynamic fields <-> Screens

need to check, afaik not out of the box

[skullz]

is it possible to display as a preselected field on the search UI (on which I can add fields)?

also is it possible to display dynamic fields on the search result pages?

I tried to find the corresponding screens in
Dynamic fields <-> Screens

But I am too fresh with the Znuny on this case to understand the mappings of screen to dynamic fields
Are my above named requirements possible to solve with Znuny?

Check system configuration for

Ticket::Frontend::AgentTicketSearch###DynamicField
Ticket::Frontend::AgentTicketSearch###DefaultColumns

[disciple]

Check system configuration for

Ticket::Frontend::AgentTicketSearch###DynamicField
Ticket::Frontend::AgentTicketSearch###DefaultColumns

Thank you the DefaultColumns did the trick!

But this is really confusing. I add it to the corresponding UI mapping in DynamicFields to Screens, and you have additionally add it manually again into
Ticket::Frontend::AgentTicketSearch###DefaultColumns
My expectation would be to have it automatically there as available if adding to

DynamicFields to Screen: Ticket::Frontend::AgentTicketSearch


or do I use the UI wrong?

[root]

or do I use the UI wrong?

In short: yes . There are two entries for AgentTicketSearch: one below screens, which add the field to the available fields to search for and on below DefaultColumns which adds the field to the columns of the search result.

- Roty

[disciple]

Roy, maybe I am to blind or stupid

using this UI:
/otrs/index.pl?Action=AdminDynamicFieldScreenConfiguration;Subaction=Edit;Type=DynamicFieldScreen;Element=Ticket%3A%3AFrontend%3A%3AAgentTicketSearch%23%23%23DynamicField#

what I am having is underneach
"Filter assigned elements"

Here I have added my field, but it was missing in the column selection of the search results.

maybe the UI is unclear to me?

[root]

Just go to /otrs/index.pl?Action=AdminDynamicFieldScreenConfiguration

and see this:

Screen Shot 2022-08-25 at 3.45.57 PM.jpg

- Roy

[disciple]

Roy, maybe I am to blind or stupid

okay both

thank you!