Check empty value in the LDAP auth

[stefanosimula]

Hi,

In our company we use Znumy 6.4.1 and we'd like to add the Customer feaature support.
I've some questions about this:

• 1. In order to do that, I understand that the CustomerID cannot be changed if we use a LDAP authentication, Is it right?
  2. Is there a way to fill the CustomerID in the Config.pm using the following algorithm:
  IF 'Company' is not empty THEN use Company ELSE use mail

Thanks,
Stefano

[shawnbeasley]

Hi,

you cannot change any attribute of a user in a directory with Znuny, no.

The customer company features like customer information center and company tickets, automatically works with users of the same CustomerID. If you use CustomerCompanySupport => 1; in your backend configuration, data will be merged with any data saved in the Znuny Customer administration area.

There's currently no fallback option.

A CustomerID field is mandatory, and therefore should always be filled by your data source.

HTH