Time accounting : account time for each note

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juls
Znuny newbie
Posts: 1
Joined: 09 Aug 2022, 10:56
Znuny Version: 6.0
Real Name: Julia Pfannenstill
Company: kopiright

Time accounting : account time for each note

Post by juls »

Hi,

We want to record the working time for each action on the ticket (creation of a note, or creating a phoneticket, which is the same like note). Currently, we do this via accounted time.

We need to know the start and end time for each note. The resulting working time should be saved as a total. But the start and end time of the processing should also be saved for each note.

Does anyone have a solution?

Thanks for you help.
J.
shawnbeasley
Znuny Employee
Posts: 132
Joined: 13 Sep 2021, 09:38
Znuny Version: Znuny 6.3.x
Real Name: Shawn Beasley
Company: Znuny

Re: Time accounting : account time for each note

Post by shawnbeasley »

Not without development, but here is an idea from another user.

viewtopic.php?f=60&t=17507&p=68171&hili ... ing#p68171

Hope that helps.
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