Custom Output in Search?

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disciple
Znuny newbie
Posts: 62
Joined: 31 Jul 2022, 12:27
Znuny Version: 6.4.2
Real Name: David Müller

Custom Output in Search?

Post by disciple »

Is it possible to define the output (the columns) of the results in a search?

depending on the usecase I have different columns to show. And I have for each usecase a saved search. So it would be great if I could use custom outputs for custom saved searched
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root
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Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
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Re: Custom Output in Search?

Post by root »

Hi,
disciple wrote: ↑25 Aug 2022, 10:46 Is it possible to define the output (the columns) of the results in a search?
Yes, this is possible. Check the available setting in the SystemConfiguration by searching for Ticket::Frontend::AgentTicketSearch
disciple wrote: ↑25 Aug 2022, 10:46 depending on the usecase I have different columns to show. And I have for each usecase a saved search. So it would be great if I could use custom outputs for custom saved searched
No, this is not possible. Only one configuration for the columns is possible. Hint: Maybe you achieve the same with reports, there it is possible to adjust the columns for every report.

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