We've been testing fetching emails while using OTRS 6.4 but we bumped into a issue, while using shared mailboxes.
If we try using a password to fetch emails from that shared mailbox, it works fine, but if we use a token it return the following error:
Code: Select all
ERROR: 1 NO AUTHENTICATE failed. at /usr/local/share/perl5/Mail/IMAPClient.pm line 3309.
Any idea on how we can get the token to fetch from the shared mailbox?
Thanks in advance