Need Help AccountedTime and Email Notification

Moderator: crythias

Post Reply
neurub
Znuny newbie
Posts: 1
Joined: 01 Dec 2021, 13:25
Znuny Version: 6.0.38
Real Name: RNeu

Need Help AccountedTime and Email Notification

Post by neurub »

at closing any ticket i´m sending an Ticket Email notification to the customer.
now i must add the Ticket "AccountingTime" to the mail

I added
<OTRS_Ticket_AccountingTime> nothing in
<OTRS_Ticket_TimeUnit> nothing in
Post Reply