6.0.37 - System Configuration - Core - Email - SendmailModule - ERROR

[mvanniek]

Good day.

I would love some assistance in the following issue, please.
(Not sure if this is configuration or something else gone wrong.)

I have CentoOS 7 with above version installed.
When trying to select ANY of the SMTP options as the SendmailModule option, it gives an error.
I would like to use SMTP (with my ISP) as my preferred mail sending option.

ERROR:
Setting value is not valid.

Any assistance appreciated.
Thanks
Mike

[zzz]

Hello Mike,

Please check if you are missing any Perl module on your system:

Code: Select all

/opt/otrs/bin/otrs.CheckModules.pl --all

Best regards
Emin

[mvanniek]

Thank you, Emin.

Lot's of output...
I will try and attach the screenshot if this helps.
The rest looks like it returns green OK.

Regards
Mike

[root]

Hi,

What's the content of the file /opt/otrs/RELEASE and the output of ls -l /opt/otrs/Kernel/System/Email/

- Roy

[mvanniek]

Hi Guys.

Thank you, for the assistance.
Running this dependency resolved the issue:

yum install "perl(Authen::SASL)"

Kind regards
Mike