Hi,
I migrated our OTRS Community to Znuny 6.2 when OTRS stopped offering its free version.
Now I want to bring Znuny up to the latest version. As I understand from the documentation, skipping versions is not supported, therefore I have to upgrade it to 6.3 first.
Attempted the upgrade as detailed at https://doc.znuny.org/manual/releases/i ... e-6.3.html using the RPM:
yum update -y https://download.znuny.org/releases/RPM ... noarch.rpm
The problem is that yum does not detect that I already have 6.2 installed, and it says that there is nothing to upgrade.
How can I go about fixing it?
Thank you.
Installed version not detected when upgrading from 6.2 to 6.3
Moderator: crythias
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- Administrator
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- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
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Re: Installed version not detected when upgrading from 6.2 to 6.3
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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- Znuny newbie
- Posts: 17
- Joined: 27 Sep 2021, 12:41
- Znuny Version: 6.0
- Real Name: Zoltan Erszenyi
Re: Installed version not detected when upgrading from 6.2 to 6.3
Hi Roy,
spits out help, I take the command syntax isn't accepted.
Doing an returns nothing.
Thanks,
Zoltan
Code: Select all
rpm -v znuny
Doing an
Code: Select all
rpm -qa | grep znuny
Thanks,
Zoltan
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- Administrator
- Posts: 3968
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
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Re: Installed version not detected when upgrading from 6.2 to 6.3
Hi,
Sorry, my bad it's a -V (upper case). But the result from your command is simple: there is not RPM installed.
- Roy
Sorry, my bad it's a -V (upper case). But the result from your command is simple: there is not RPM installed.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny newbie
- Posts: 36
- Joined: 10 Mar 2023, 16:38
- Znuny Version: znuny 6.5.1
- Real Name: Gérald Salin
- Company: INRAE - GeT-PlaGe
Re: Installed version not detected when upgrading from 6.2 to 6.3
indeed, it seems it was first installed via source, not rpm
--
znuny 6.5.6
postgresql 13
Rocky 8
znuny 6.5.6
postgresql 13
Rocky 8
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- Znuny newbie
- Posts: 17
- Joined: 27 Sep 2021, 12:41
- Znuny Version: 6.0
- Real Name: Zoltan Erszenyi
Re: Installed version not detected when upgrading from 6.2 to 6.3
Correct, but that was OTRS from which I migrated to Znuny.
The question remains: how can I upgrade to the latest version if the RPM-based installation doesn't detect it?
Thanks.
The question remains: how can I upgrade to the latest version if the RPM-based installation doesn't detect it?
Thanks.