[SOLVED]OTRS 6 Service Translation

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chrotha
Znuny newbie
Posts: 93
Joined: 29 Jun 2018, 13:44
Znuny Version: 6.x.x/7.0.x
Real Name: Ruben Sardinha

[SOLVED]OTRS 6 Service Translation

Post by chrotha »

Hey everyone,

We're having some issues with the Service Translations on OTRS 6.0.29.
We're trying to translate the services to Portuguese, by change, but when we translate a parent service (which is disabled since it's supposed only to be a dropdown), that parent service become available, and with no dropdown associated.
If we change back to the English, the service becomes unavailable again, and with a dropdown, as intended originally.
Is there any way to bypass this issue?

Thanks in advance.
Last edited by chrotha on 10 Apr 2023, 14:02, edited 1 time in total.
chrotha
Znuny newbie
Posts: 93
Joined: 29 Jun 2018, 13:44
Znuny Version: 6.x.x/7.0.x
Real Name: Ruben Sardinha

Re: OTRS 6 Service Translation

Post by chrotha »

Hello everyone,

This issue was reported as fixed, in version 6.0.38.
We're currently upgrading the OTRS version to fix this bug.

Marking as Solved
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