Test upgrade from 6.5.1 to 7.0.1

Moderator: crythias

Post Reply
nolobolo73
Znuny newbie
Posts: 5
Joined: 15 Feb 2023, 08:36
Znuny Version: 4.0.13
Real Name: sergio

Test upgrade from 6.5.1 to 7.0.1

Post by nolobolo73 »

Dear community,
I am testing a massive upgrade of OTRS from ver. 4.0.13 to 6.5.1
After numerous difficulties and error messages I was able to upgrade (this is a test VM and not production) to version 6.5.1. The system seems to be working, although slightly slower in searches.
Today I tried upgrading from version 6.5.1 to version 7.0.1, following the same procedures given in the guide for upgrading the various Znuny versions.

After the upgrade when i go to https://server/znuny/index.pl, i receive the following message

"The browser you are using is outdated. This software works with a huge list of browsers, please upgrade to one of them. See the documentation or ask your administrator for more information."

see the attachment.

I checked the version of all my browsers and they are all up to date

Could you direct me to a possible solution?
thanks a million

nolo
You do not have the required permissions to view the files attached to this post.
root
Administrator
Posts: 3934
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: Test upgrade from 6.5.1 to 7.0.1

Post by root »

Hi,

Please use version 7.0.2, which contains a bug fix for this issue.

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
nolobolo73
Znuny newbie
Posts: 5
Joined: 15 Feb 2023, 08:36
Znuny Version: 4.0.13
Real Name: sergio

Re: Test upgrade from 6.5.1 to 7.0.1

Post by nolobolo73 »

thank you Roy,
it is working now!


nolo
Post Reply