otrs 6.0 to znuny 6.1 migration itsm issue

[beingbaban]

So we were trying to upgrade from otrs6ce to znuny6.1.
We have added repos prior to migration for bundle6x and packages6x but its giving us error after migration. Migration completes successfully but when we run UpgradeAll, it is not successful and frontend stops to load.

If we dont run upgradeAll after migration and rather upgrade addon on from frontend, it works well.

How much it is recommended to run upgrade from frontend?

[shawnbeasley]

Hello, 6.1 is outdated. You mustn't update the packages at each level. Perform the framework updates until 6.5, then modify your repository list, as needed, and update the packages using the package manager vs. Upgrade All, if you are having issues with update all.

P.S. It helps if you tell us which system and type of update (RPM, Source), and if you can provide log information.

[beingbaban]

Thank you for getting back, Shawn.
Surely, goal is 6.5 LTS only.
Also, does upgrading from cli using cmd is any different from upgrading from webgui after migration?

[beingbaban]

i'm on ubuntu doing via source