[solved] TicketDraftDeleteExpired : FormDraft with ID not found

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ngomes
Znuny newbie
Posts: 2
Joined: 26 Apr 2023, 17:54
Znuny Version: 6.4
Real Name: Norbert Gomes

[solved] TicketDraftDeleteExpired : FormDraft with ID not found

Post by ngomes »

Hello

Since a few days, I receive the following message from the Cron Scheduler :

ERROR: OTRS-otrs.Console.pl-Maint::FormDraft::Delete-66 Perl: 5.16.3 OS: linux Time: Thu Apr 27 08:55:10 2023
Message: FormDraft with ID '2' not found!

Traceback (22774):
Module: Kernel::System::FormDraft::FormDraftGet Line: 208
Module: Kernel::System::FormDraft::FormDraftDelete Line: 472
Module: Kernel::System::Console::Command::Maint::FormDraft::Delete::Run Line: 86
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 455
Module: (eval) Line: 143
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 122
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 233
Module: (eval) Line: 332
Module: main::Start Line: 332
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 153



I seems that it can't find this draft in database, but I don't know how to check this, and how to remove this alert.

Any ideas ?

Thanks
Last edited by ngomes on 16 May 2023, 11:05, edited 1 time in total.
shawnbeasley
Znuny Employee
Posts: 132
Joined: 13 Sep 2021, 09:38
Znuny Version: Znuny 6.3.x
Real Name: Shawn Beasley
Company: Znuny

Re: TicketDraftDeleteExpired : FormDraft with ID not found

Post by shawnbeasley »

Hi,

I would first recommend deleting the cache, killing all Daemons and restarting them. See if the error continues.
ngomes
Znuny newbie
Posts: 2
Joined: 26 Apr 2023, 17:54
Znuny Version: 6.4
Real Name: Norbert Gomes

Re: TicketDraftDeleteExpired : FormDraft with ID not found

Post by ngomes »

Hi

Thank you, deleting the cache has solved the issue :-)
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