Hi, i have created several filters in the Core::PostMaster setting *PreFilterModule###000-ExternalTicketNumberRecognition*
However, it is somewhat limited, i can for example filter only on FromAddressRegExp. Is there a documentation somewhere on how to add more regex fields? Like for example ToAddressRegExp?
Reason: We have many incoming mail adresses, and depending on which address something was sent to, i need to run this filter.
More filter options in PostMaster::PreFilterModule###000-ExternalTicketNumberRecognition
Moderator: crythias
More filter options in PostMaster::PreFilterModule###000-ExternalTicketNumberRecognition
OTRS 5.0.24 (with ITSM Modules) and Znuny 6.4.4 in staging
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Re: More filter options in PostMaster::PreFilterModule###000-ExternalTicketNumberRecognition
Hi,PhyrePhoX wrote: ↑26 Jul 2023, 09:17 Hi, i have created several filters in the Core::PostMaster setting *PreFilterModule###000-ExternalTicketNumberRecognition*
However, it is somewhat limited, i can for example filter only on FromAddressRegExp. Is there a documentation somewhere on how to add more regex fields? Like for example ToAddressRegExp?
Reason: We have many incoming mail adresses, and depending on which address something was sent to, i need to run this filter.
This filter only covers FromAddressRegExp. A ToAddressRegExp needs some code changes on the module. If you can't make these changes on your own I recommend creating a feature request
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?