Hello,
I could use a little help. I got the job to be the admin of an old otrs 3.3.4 system.
1. Thus I put myself in the group 'admin'.
2. I disabled the same group for the old admin and deactivated his account.
3. For safety I overwrote his email adress with my own. Then
4. I put my email adress in the field 'AdminEmail'
Is there something like NotificationRecipientEmail?
I have forgotten something? Because the old admin got email notifications, after an email couldn't been sent to an agent.
I hope, you can show me the right direction to solve the problem.
best regards Dennis
changing the admin
Moderator: crythias