Hi,
I did a rpm package update today from Znuny 7.0.9 to 7.0.10 today and after that I can't login anymore from macOS 13.5 and Safari and Chrome. No error messages or website feedback. Just staying at the login page.
The session I had open in Firefox was logged in, but there is an overlay see screenshot, which prevents me from clicking anywhere else. ...
I restarted the server and my macClient and all browsers. Still no login Same for my colleagues on mac and windows.
Any suggestions or ideas? A bug? A missing update script, some magic?
Thanks for feedback and regards . Götz
Loginproblem after update 7.0.9 => 7.0.10
Moderator: crythias
Loginproblem after update 7.0.9 => 7.0.10
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- Administrator
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Re: Loginproblem after update 7.0.9 => 7.0.10
HI,
Without knowing what your update steps were it's hard to guess what is wrong.
If you're stuck at the login page, have you checked the Javascript console? Anything in the application ,of or Apache error_log?
How is the screenshot related to your issue?
- Roy
Without knowing what your update steps were it's hard to guess what is wrong.
If you're stuck at the login page, have you checked the Javascript console? Anything in the application ,of or Apache error_log?
How is the screenshot related to your issue?
- Roy
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Use a test system - always.
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Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: Loginproblem after update 7.0.9 => 7.0.10
Hi,
The update step I did was:
I'v not seen anything in the Apache error_log.
Here the screenshot for the js-console mesages
Thansk for your help!
The update step I did was:
- yum update ./znuny-7.0.10-01.noarch.rpm
- reboot
I'v not seen anything in the Apache error_log.
Here the screenshot for the js-console mesages
Thansk for your help!
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Re: Loginproblem after update 7.0.9 => 7.0.10
Did you perform
As per https://doc.znuny.org/znuny/releases/in ... e-7.0.html
Code: Select all
scripts/MigrateToZnuny7_0.pl
My Github
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English
Re: Loginproblem after update 7.0.9 => 7.0.10
I thought, that was not manually needed when updating by rpm .... so I skipped it.
I reinstalled and run the script and now the "overlay-loging-fail" is gone.
Works as expected. Thanks a lot !
/Götz.
I reinstalled and run the script and now the "overlay-loging-fail" is gone.
Works as expected. Thanks a lot !
/Götz.