Working my way through process management, I'm coming up with several questions that would make the process management easier.
For each of these questions, the follow up question is: If this is not currently possible,
- will it be possible in the future?
- Is it a planned feature for development?
- When can we expect this feature?
1. Can I make a Dynamic Field mandatory, based on the answer on a previous Dynamic field?
For example:
Dynamic Field 1: [X] Application 1
If checked, who to copy rights from? (text field) - Mandatory if previous question is checked
Example image:
2. In the DropDown Dynamic Field, I want it to say "-Please select a department", but have this a non-accepted value. Is this possible?
Basically I want it to be a mandatory field, but the field cannot be empty. In this case "Please select a department" being the "Empty" option.
3. In the AD we have the "Manager" field filled with every AD User (employee). Can this information be imported via LDAP connection into Znuny and reflected in the user's Znuny profile?
Can I have Znuny sent out an automatic e-mail to the manager specific to that employee (imported from AD User LDAP connection) after a user submits a certain request? This may be different for different employees.
4. How can I create subtickets based on the information given in the process ticket creation where different combinations are possible?
For example:
Options:
[ ] Application 1
[X] Application 2
[ ] Application 3
[X] Application 4
Result: Create 2 subtickets for Application 2 and Application 4.
The only way I can see this done currently is by a separate transition for each possible combination or is there any easier way?
5. Can I implement a field in a Process Management process, that lets you select a user from the "Customer Users" list, imported by LDAP connection?
This would be helpful for any "Copy rights from (person)" questions, that way someone cannot type in a name in a dynamic field text field, of someone who does not work within the company.
