[SOLVED]OTRS Fetch returning error

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chrotha
Znuny newbie
Posts: 93
Joined: 29 Jun 2018, 13:44
Znuny Version: 6.x.x/7.0.x
Real Name: Ruben Sardinha

[SOLVED]OTRS Fetch returning error

Post by chrotha »

Hello everyone

I'm having some issues with fetching emails. We have OAuth2 token configured and OTRS is sending emails, but when it tries to fetch, it returns the error

Code: Select all

ERROR: 1 NO AUTHENTICATE failed
I'm using otrs 6.4 currently. Is this some kind of permissions that might be missing from the Azure Application?

Thanks in advance
Last edited by chrotha on 20 Sep 2023, 15:34, edited 1 time in total.
root
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Re: OTRS Fetch returning error

Post by root »

Hi,

Indeed it looks like a permission problem.

- Roy

P.S.: There is no OTRS 6.4.4 ;-)
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chrotha
Znuny newbie
Posts: 93
Joined: 29 Jun 2018, 13:44
Znuny Version: 6.x.x/7.0.x
Real Name: Ruben Sardinha

Re: OTRS Fetch returning error

Post by chrotha »

Hey,

I can say that it's fixed. Also my bad, I'm using Znuny 6.4.5 :D
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