Unable to update from Znuny LTS 6.4.2 to LTS6.5.4

Moderator: crythias

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TSUNODA
Znuny newbie
Posts: 4
Joined: 04 Dec 2023, 06:23
Znuny Version: LTS6.4.2
Real Name: YASUTOSHI TSUNODA

Unable to update from Znuny LTS 6.4.2 to LTS6.5.4

Post by TSUNODA »

To everyone using the znuny community

I have a question.

I am having trouble updating Znuny (LTS6.4.2 → LTS6.5.4) in the RHEL8 environment.

The following error always occurs in the check module.
There was similar content in past communities, but in my environment, even if I used it as a reference, it did not improve.

I will write down the error points from my execution results.

___________________________________________________________________

【Command:1】#/opt/otrs/bin/otrs.CheckModules.pl --all o iCal::Parser.....................Not installed! To install, you can use: 'yum install "perl(iCal::Parser)"'. (required - Required for calendar events.)

___________________________________________________________________

【Command:2 (Japanese Version)】
# yum install yum install "perl(iCal::Parser)"
サブスクリプション管理リポジトリーを更新しています。
メタデータの期限切れの最終確認: 18:18:43 前の 2023年11月30日 13時18分03秒 に実施しました。
引数に一致する結果がありません: perl(iCal::Parser)
エラー: 一致するものが見つかりません: perl(iCal::Parser)

【Command:2 (Translation content)】
# yum install yum install "perl(iCal::Parser)"
Updating the subscription management repository.
Last check for metadata expiration: Performed on November 30, 2023 13:18:03 18:18:43 ago.
No results matching argument: perl(iCal::Parser)
Error: No match found: perl(iCal::Parser) :(
___________________________________________________________________

The following page is the referenced content.
<viewtopic.php?t=43560>

However, it just doesn't work.
Has anyone been able to solve it in another way?
root
Administrator
Posts: 3968
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: Unable to update from Znuny LTS 6.4.2 to LTS6.5.4

Post by root »

Hi,

iCal::Parser needs to be installed via CPAN on EL8. I do not know any source for a RPM.
Execute as root:

Code: Select all

$ dnf install cpanminus make gcc
$ cpanm iCal::Parser
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
TSUNODA
Znuny newbie
Posts: 4
Joined: 04 Dec 2023, 06:23
Znuny Version: LTS6.4.2
Real Name: YASUTOSHI TSUNODA

Re: Unable to update from Znuny LTS 6.4.2 to LTS6.5.4

Post by TSUNODA »

Thank you for your answer!
i will try!
TSUNODA
Znuny newbie
Posts: 4
Joined: 04 Dec 2023, 06:23
Znuny Version: LTS6.4.2
Real Name: YASUTOSHI TSUNODA

Re: Unable to update from Znuny LTS 6.4.2 to LTS6.5.4

Post by TSUNODA »

I executed the command you answered.
However, it failed.

My apologies.....

It seems that our environment was a bit special.
After checking, Red Hat was the only company that sourced the package.
Also, it seems that the Server for Znuny does not have an Internet connection because of the way it works.

One server downloads packages from Red Hat's repository and distributes the necessary packages to the servers under it.
And there exists a Server for Znuny.

Because of this, perl (iCal::Parser) is not sourced to Red Hat, so the RPM package
It does not exist, and even if I run the cpanm command you gave me, the communication does not connect to the cpan site and fails.

Do I have to give up on getting perl(iCal::Parser)?
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