Fresh 6.5.5 Install Issue

Moderator: crythias

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chrisw115
Znuny newbie
Posts: 3
Joined: 17 Jan 2024, 04:13
Znuny Version: 6.5.5
Real Name: Chris Witt

Fresh 6.5.5 Install Issue

Post by chrisw115 »

Doing a fresh install of the latest LTS version (v6.5.5). I have MariaDB (10.11.6) installed on a different server. Running the "cpan DBD::mysql" command after it was identified by otrs.CheckModules.pl --all. I am getting the error:

DBD::mysql requires MySQL 8.x for building. Version reported by mysql_config --version: 10.11.6

Is there a way to override this and use a current version of the database?

Thanks
skullz
Znuny superhero
Posts: 624
Joined: 24 Feb 2012, 03:58
Znuny Version: LTS and Features
Real Name: Mo Azfar
Location: Kuala Lumpur, MY
Contact:

Re: Fresh 6.5.5 Install Issue

Post by skullz »

try to install mariadb-client 1st
chrisw115
Znuny newbie
Posts: 3
Joined: 17 Jan 2024, 04:13
Znuny Version: 6.5.5
Real Name: Chris Witt

Re: Fresh 6.5.5 Install Issue

Post by chrisw115 »

The MariaDB-client package was already installed:
Package MariaDB-client-10.11.6-1.el9.aarch64 is already installed.

Did some more searching. Could not have been this easy. I ran:

sudo dnf install "perl(DBD::mysql)"

and it installed fine. Was then able to run the otrs/installer.pl. I burned a ton of time and it turned out to be that easy. Oh well.

Thanks
Johannes
Moderator
Posts: 393
Joined: 30 Jan 2008, 02:26
Znuny Version: All of them ^^
Real Name: Hannes
Company: Znuny|OTTERHUB

Re: Fresh 6.5.5 Install Issue

Post by Johannes »

Hi,

we will update this in Znuny 7 and will add a note for 6.5 in the docs,
how to resolve this.

Regards
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