Config "Article Display" setting in AgentTicketZoom, where?

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hkais
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Config "Article Display" setting in AgentTicketZoom, where?

Post by hkais »

Hello together,

In AgentTicketZoom there is the gear icon for settings

Here the users can configure their Articles view between:

- show one article
- show all articles


Is there a global setting to deactivate this feature
or
a option to enforce "show all articles"
I could not find it in system configuration


and where in the database is this setting persisted per user?
Or better to ask, how can I reset it to "show all articles"
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hkais
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Re: Config "Article Display" setting in AgentTicketZoom, where?

Post by hkais »

hello together,

I cannot find anything related into this on the system configuration? Also tried it on latest znuny 7.0.
Is there any option to display always all articles?
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
skullz
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Re: Config "Article Display" setting in AgentTicketZoom, where?

Post by skullz »

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