Hello together,
In AgentTicketZoom there is the gear icon for settings
Here the users can configure their Articles view between:
- show one article
- show all articles
Is there a global setting to deactivate this feature
or
a option to enforce "show all articles"
I could not find it in system configuration
and where in the database is this setting persisted per user?
Or better to ask, how can I reset it to "show all articles"
Config "Article Display" setting in AgentTicketZoom, where?
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Config "Article Display" setting in AgentTicketZoom, where?
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Re: Config "Article Display" setting in AgentTicketZoom, where?
hello together,
I cannot find anything related into this on the system configuration? Also tried it on latest znuny 7.0.
Is there any option to display always all articles?
I cannot find anything related into this on the system configuration? Also tried it on latest znuny 7.0.
Is there any option to display always all articles?
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
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Re: Config "Article Display" setting in AgentTicketZoom, where?
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