Hello,
we are using Znuny 6.5 and my questions are related to the customer portal.
Is it possible to add an additional column in the "Tickets" "CompanyTickets" view? For example, one of our customers would like to see the "Priority" of the ticket here.
Or is it possible to change the "Ticket"-"Search"-"Output in Excel"? He would like to have the "Owner" column here to see who is processing the ticket.
Customer portal view and export to Excel
Moderator: crythias
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- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
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Re: Customer portal view and export to Excel
Hi,
1.) Do you talk about the customer portal?
2.) Check the system configuration for the settings ending with SearchCSVData
- Roy
1.) Do you talk about the customer portal?
2.) Check the system configuration for the settings ending with SearchCSVData
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
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Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: Customer portal view and export to Excel
Thank you very much Roy. Adding "Customer" to "Ticket::Frontend::CustomerTicketSearch###SearchCSVData" in Sysconfig solved my problem.