Setting display name for customer to firstname lastname

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greinick
Znuny newbie
Posts: 15
Joined: 26 Apr 2021, 10:22
Znuny Version: 7.0.16
Real Name: GR

Setting display name for customer to firstname lastname

Post by greinick »

HI,

I'm on znuny 7.0.16 and got the question how the customer email display name is set to "firstname" "lastname". currently the useraccountname is set.

Our main customers are internal users from our AD. In the customer user information the first and last name show up correctly.

As i have not found any hint or solution I'm asking here :)

Thanks and regards . Götz
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root
Administrator
Posts: 3969
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
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Re: Setting display name for customer to firstname lastname

Post by root »

Hi,

Check the CustomerUser configuration for CustomerUserNameFields and CustomerUserListFields. But, usually none of the is set to sAMAccountName. What is the customer email display name for you?

- Roy
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