i want to remove customercompany link on the customers interface. i have sercherd through the .dtl files and cant find the links..
any ideas on howto???
any help greatly appreciated
remove customercompany link
Moderator: crythias
remove customercompany link
Last edited by kenmurimi on 15 Jun 2010, 08:24, edited 1 time in total.
OTRS 2.4.7 on SUSE and on MySQL database
OTRS 3.2.10 on CentOS and MySQL database
OTRS 3.2.10 on CentOS and MySQL database
-
- Moderator
- Posts: 10169
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: remove customercompany link
I haven't verified this, but there are at least two places to find this:
In the Kernel Config Files, Ticket.xml and ZZZAAuto.pm (though the second one gets auto-generated....)
I'd start by backing up Ticket.xml and editing that.
In the Kernel Config Files, Ticket.xml and ZZZAAuto.pm (though the second one gets auto-generated....)
I'd start by backing up Ticket.xml and editing that.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Re: remove customercompany link
i just found a very easy way to do this:
Go to the SysAdmin section of the OTRS, search
Customer::ModuleRegistation and edit the NavBar according to your needs.
This is a very simple and safe way to do it.
thanks a lot crythias
Go to the SysAdmin section of the OTRS, search
Customer::ModuleRegistation and edit the NavBar according to your needs.
This is a very simple and safe way to do it.
thanks a lot crythias
OTRS 2.4.7 on SUSE and on MySQL database
OTRS 3.2.10 on CentOS and MySQL database
OTRS 3.2.10 on CentOS and MySQL database