Default subject in customer reply

Moderator: crythias

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worker
Znuny newbie
Posts: 2
Joined: 06 Aug 2010, 04:31
Znuny Version: 2.4.7

Default subject in customer reply

Post by worker »

Hi,

I'm working at otrs 2.4.7,
In customer reply the defual Subject: filed is blank.
How can I modify the system to let the Subject: is filled by Re: original subject.
I have tried the otrs 3.0.0 beta, the subject filed is exactly what I want, but how can I make 2.4.7 to work like 3.0.0.
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