Notification(event) - External note is added [SOLVED]
Moderator: crythias
Notification(event) - External note is added [SOLVED]
When creating a Notification(event) I want to choose some type of event that means "When an external note is added"... A note the client can see.. Which event would that be?
Last edited by arvobowen on 06 Aug 2010, 17:19, edited 1 time in total.
Operating System: Windows Server 2003 x86
Purpose: Information Technology Help Desk
OTRS Version: OTRS 2.4.7
Purpose: Information Technology Help Desk
OTRS Version: OTRS 2.4.7
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crythias
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Re: Notification(event) - External note is added
Article Create, then lower, the type of Article Create
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Re: Notification(event) - External note is added
Now it makes perfect sense! Thanks crythias! Always right on the money 
Operating System: Windows Server 2003 x86
Purpose: Information Technology Help Desk
OTRS Version: OTRS 2.4.7
Purpose: Information Technology Help Desk
OTRS Version: OTRS 2.4.7