Config Items with attachments

resteves · Post by **resteves** » 13 Aug 2010, 09:46

Hi
We are strting to use OTRS and one of the CI classes we want to create is Document (warranties, support contracts, etc). We would like to attach to each CI of this class a PDF with the copy of the agreement.
Is there any way to define a field that allows attachments?

Thank you

Rui

Post by **jojo** » 13 Aug 2010, 10:49

No, there is no possibility to attach documents to the CI at the moment

resteves · Post by **resteves** » 13 Aug 2010, 10:59

Thank you

fbobraga · Post by **fbobraga** » 16 Aug 2010, 20:55

suggestion: store the docs somewhere and ad "links" (text pointing them) to CI

Post by **crythias** » 16 Aug 2010, 23:33

Maybe internal FAQ?

Znuny and ((OTRS)) Community Edition

Config Items with attachments

Config Items with attachments

Re: Config Items with attachments

Re: Config Items with attachments

Re: Config Items with attachments

Re: Config Items with attachments