error PostMaster mail Account

[andersonserra]

Dear Friends,

I finished the installation by following the steps in the manual, I did check the perl modules as a result showing all modules ok. My problem is, when accessing the PostMaster email account session in OTRS system presents the following issue:

ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Aug 18 15:29:31 2010

Message: Need Host!

Traceback (6520):
Module: Kernel::System::MailAccount::MailAccountAdd (v1.9) Line: 117
Module: Kernel::Modules::AdminMailAccount::Run (v1.7) Line: 92
Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819
Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48


you just do can help me I appreciate.

Serra, Anderson
São Luís - MA / BRAZIL

[fbobraga]

How are your server getting mails? From a POP3 account?

[peter_sk]

Did you setup the PostMaster mail account? It seems to me, that you didn't.

Peter

[andersonserra]

thanks,

I alrealy got resolve my problem, the my email server works with imap and ssl active, only I changed the type of protocol to IMAPS and is now working.

Att,

Serra, Anderson
Sao Luis - MA / BRAZIL