I have looked almost everywhere. I can see where to change the ITSM Navbar labels but I cannot find where to change the rest.
Example:
I need to change "Phone-Ticket" to "New Referral" but I cannot find the file to do this in.
Please help!
Changing Nav Bar Labels [SOLVED]
Moderator: crythias
Changing Nav Bar Labels [SOLVED]
Last edited by losttech on 25 Aug 2010, 17:33, edited 1 time in total.
OTRS 2.4.7 on Windows 2003 Server with MySQL
Re: Changing Nav Bar Labels
... you can achieve this by setting a custom translation/Language file: http://doc.otrs.org/developer/2.4/en/ht ... ation-file
Evaluation/pilot: OTRS 2.4.7 on Linux (CentOS 5.4) with MySQL database connected to an Active Directory for Agents and Customers.
Re: Changing Nav Bar Labels
I initially tried that. I must not have set it up right, but i followed the instructions on the web page. It simply did not translate it.
This is what it looks like:
This is what it looks like:
Code: Select all
# --
# Kernel/Language/xx_Custom.pm - provides xx custom language translation
# Copyright (C) 2001-2009 xxx, http://otrs.org/
# --
$Id: xx_Custom.pm,v 1.10 2009/02/16 10:18:52 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
package Kernel::Language::xx_Custom;
use strict;
use warnings;
use vars qw($VERSION);
$VERSION = qw($Revision: 1.10 $) [1];
sub Data {
my $Self = shift;
$$START$$
# own translations
$Self->{Translation}->{'Ticket'} = 'Referral';
# or a other syntax would be
# $Self->{Translation} = {
# %{$Self->{Translation}},
# # own translations
# Lock => 'Lala',
# UnLock => 'Lulu',
# };
$$STOP$$
}
1;
OTRS 2.4.7 on Windows 2003 Server with MySQL
Re: Changing Nav Bar Labels
I found it!!!
Its under SysConfig -> Ticket -> Frontend::Agent::ModuleRegistration
Its under SysConfig -> Ticket -> Frontend::Agent::ModuleRegistration
OTRS 2.4.7 on Windows 2003 Server with MySQL