I have just installed v2.4.7 and would like to install / activate the Time Accounting Module but do not know how.
Can anyone help?
Installation / Activation of Time Accounting Module
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Re: Installation / Activation of Time Accounting Module
You mean add the package through the package manager in the Admin section according to the docs? http://doc.otrs.org/2.4/en/html/x1510.html
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Installation / Activation of Time Accounting Module
you need to set rights in "users <-> groups" for group: time_accounting and the you will see the buttons, ...
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting