can i add google map to OTRS 2.4.7?

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rani+bandaru
Znuny newbie
Posts: 37
Joined: 10 Jun 2010, 11:33
Znuny Version: 2.2.7

can i add google map to OTRS 2.4.7?

Post by rani+bandaru »

Hello
All
Our company is using OTRS 2.4.7.I want to add google map to it .Can i do this .Is there any module or package for it.
Is is possible.Please guide me in this concern


Thanks in Advance,
Rani
BIG_jan
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Joined: 05 Jun 2009, 11:32
Znuny Version: 3.3.8
Company: Netzlink Informationstechnik GmbH
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Re: can i add google map to OTRS 2.4.7?

Post by BIG_jan »

There is a SysConfig-Setting (Frontend::CustomerUser::Item###1-GoogleMaps) where you can activate the 'Location'-Button. It is linked to google-maps and shows the location of the customer.
If you mean this (http://otrs.org/2.4/features/) Feature: I think this is just a dummy.
Live: OTRS 3.3.8, ITSM 3.3.8, in vm
Test: otrs 3.3.8, ITSM

OS: RedHat 6.5 64Bit, Apache: 2.2.15, MySQL 5.5.38, Perl: 5.10.1, mod_Perl 2.0.4
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