Change note after Submission

[asima]

On very rare occassion our agents has submitted an external note that need to be amended for one reason or another.

Is there any way to do this? I've tried to modify a_body column in the article table and the article_search table, but for some reason the change I made not being displayed on the front end.

Is there anywehere else I need to change?

Thank you

[jojo]

you need also to change the HTML Attachment.

But you should never change things directly in the database!

[asima]

Thank you... where can I find the HTML attachment

I understand why I should not make the change in the database so only will do this needs be. Unless there is another way to do it?

Thank you again

[jojo]

It is also stored in the database (possibly base64 "encrypted").

There is no way to change contents of the articles because of auditing acceptability.