FreeText in CustomerTicketZoom

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luisjf
Znuny newbie
Posts: 55
Joined: 06 Jul 2010, 19:32
Znuny Version: 3.1.2

FreeText in CustomerTicketZoom

Post by luisjf »

I have OTRS 2.4.7 with Debian Lenny and mysql, it works perfectly, recently generated a need in the company where I work, which can be solved if they could be viewed and edited the "dropdowns" of the FreeText in CustomerTicketZoom .. . I have reviewed the SysConfig but does not seem a natural choice of OTRS, does anyone know how?, if anyone can help thank you very much!

PD: sorry for my english...
Production Environment: OTRS 3.1.12, ITSM-OTRS 3.1.2, Debian Squeeze, Postgresql 8.4, Apache 2
Development Environment: OTRS 3.1.12, ITSM-OTRS 3.1.2, Debian Squeeze, Postgresql 8.4, Apache 2
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